Our Commitment to Your Privacy at NexLaw.ai
1. Keeping Your Information Safe
At NexLaw.ai, protecting your privacy and keeping your information secure is a top priority. This policy explains clearly how we handle your data – what we collect, how we use it, and how we keep it safe when you use our services. We also want you to know your rights regarding your privacy.
2. What We Mean By…
- Account: Your personal login to use our Service.
- We/Us/Our: That’s NexLaw AI.
- Cookies: Small files that help our website remember your preferences and track how you use it.
- Device: Any gadget you use to access our Service, like a computer or phone.
- Personal Data: Information that can identify you.
- Service: The NexLaw AI website and tools.
- Service Provider: Trusted partners who help us run our Service.
- Third-Party Social Media Service: Platforms like Google or LinkedIn you might use to log in.
- Usage Data: Information automatically collected when you use the Service, like how long you visit a page.
- Website: You can find us at www.nexlaw.ai.
- You: The person using our Service.
3. The Information We Collect and How We Use It
- Information You Give Us: This includes things like your contact details (email, name, phone, address) and any legal documents or case information you provide when using our services.
- Information We Collect Automatically (Usage Data): When you use our Service, we automatically gather some technical information like your IP address, browser type, which pages you visit, and how long you stay. This helps us understand how our Service is used and how to improve it.
- Information from Social Media Logins: If you log in using a third-party service like Google, we might receive some basic information from that account (like your name and email), depending on your settings with that service.
- Cookies and Tracking: We use cookies and similar technologies to make the Service work smoothly, remember your settings, and see how people are using the platform. You have control over cookies through your browser settings.
4. Why We Use Your Data
We use your information to:
- Provide, maintain, and improve our AI legal assistant services.
- Manage your account and access.
- Carry out any agreements we have with you.
- Keep you updated with news, offers, or information about our services (you can opt-out anytime).
- Respond to your requests and questions.
- Analyze usage trends to make our Service better (we use aggregated data for this, meaning it doesn’t identify you personally).
- Handle business changes like mergers or acquisitions.
Importantly, we do not use your personal data or documents to train our AI models.
5. Sharing Your Information (Carefully)
Your trust is important, so we don’t sell your personal data. We only share it in specific situations:
- With Service Providers: We work with trusted partners who help us operate and analyze our Service. They are bound by confidentiality obligations.
- With Affiliates: We might share information with other companies in our corporate group, who must also follow this policy.
- With Business Partners: Sometimes we collaborate with partners to offer you specific services or promotions (always with transparency).
- If You Share Publicly: Information you choose to share in public areas of the Service might be seen by others.
- With Your Permission: We’ll ask for your explicit consent before sharing your data for any other reason.
- For Legal Reasons: We explain this more below (See Section 8).
6. How Long We Keep Your Data
We hold onto your Personal Data only as long as needed for the reasons outlined here, or as required by law (like for resolving disputes or enforcing agreements). Usage Data is generally kept for a shorter time, unless needed for security or legal compliance.
7. Moving Data Across Borders
Your information might be processed on computers located outside your home country, where data protection laws may differ. By using our Service, you agree to this possibility. Rest assured, we take steps to ensure your data is treated securely and in line with this policy, using appropriate safeguards for any cross-border transfers.
8. When We Might Disclose Your Data (Legal Obligations)
There are specific, limited situations where we might have to disclose your information:
- Business Changes: If NexLaw.ai is involved in a merger, acquisition, or sale, your data might be transferred as part of that deal. We’ll notify you beforehand.
- Legal Requirements: If required by law or a valid request from public authorities (like a court or government agency), we may need to disclose your data.
- Protecting Rights & Safety: We may also disclose data if we believe it’s necessary to comply with a legal obligation, protect our rights or property, prevent potential wrongdoing related to the Service, ensure the safety of our users or the public, or defend against legal claims.
9. Securing Your Data
We take the security of your data very seriously. We use measures like secure cloud infrastructure (AWS), strong encryption, and strict access controls for our team. However, please remember that no method of transmission over the internet or electronic storage is 100% foolproof, so we can’t promise absolute security.
10. Children’s Privacy
Our Service isn’t intended for anyone under 13. We don’t knowingly collect information from children. If you believe we might have, please contact us so we can remove it.
11. Links to Other Sites
Our Service might contain links to websites we don’t operate. If you click on a third-party link, you’ll be directed to their site. We strongly advise you to review the privacy policy of every site you visit, as we have no control over their content or practices.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll let you know about any significant changes by email or through a notice on our Service before the changes take effect. We encourage you to review this policy periodically.
13. Got Questions?
If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us at [email protected].